Our Guarantee to our Valued Customers
We at
AutoCare Centre are totally committed to giving our valued customers the
very best personal service they deserve, because we would not be here
without them. This we will never forget. It is our aim to be your first
choice for Car Repairs or Mot Testing and Servicing, by providing you with
the very best customer experience with the additional reassurance of our
100% satisfaction guarantee. We strongly believe this is the best
way we can expect to continue winning your support as a loyal customer.
We Guarantee
 To
provide honest and accurate advice that is in the best interest of our
customers. We will back this up with good quality workmanship and a
friendly efficient service at a price that represents good value for
money.
If
we identify any additional work to that for which we have received your
permission to undertake while your car is in our workshop, we will contact
you and inform you of the cost and whether the work is essential or
advisable so that you can make an informed decision about how you would
like us to proceed. If for any reason we cannot contact you, no additional
work will ever be carried out without your permission.
Our
technicians have the skills and the know how to complete the job on your
vehicle in a professional and timely manner and we will Quality Check your
car against the work undertaken before returning it to you.
We
will only choose quality parts or those originally fitted by the
manufacturer of your vehicle.
In
the unlikely event of a replacement part failing due to incorrect fitment
or the part itself being faulty within 12 months or 12000 miles from the
original date of invoice we will replace under our Guarantee absolutely
free of charge. |
